The Company

12
Sep 07

Last year Amazon.com did $10 billion in turnover. That’s about what Pick ‘n Pay and Shoprite did combined. Internationally e-commerce is huge. In South Africa we’ve barely left the starting blocks.

Are you interested in joining a small, dynamic team of pioneers in Cape Town who are at the forefront of the struggle to make e-commerce work in South Africa? We are on a journey to overcome the obstacles of fraud, logistics delays, packaging shortages and poor customer service. We are working on our own e-commerce sites (Yuppiechef.co.za, FlagKit.co.za, Bugzapper.co.za), consulting with other companies, publishing a book and making a movie. You will be exposed to it all, but will require specific skills in customer service.

[Update: This position was recently filled. We will publish new positions as they come available.]

Category : The Company | Blog
1
Jun 07

Thank you everyone for your loving support, we really do appreciate it. Three cheers all round!

(Picture of Andrew on his second birthday, just after he received a gift he didn't really want!) 

Category : The Company | Blog
17
May 07

The Live Alchemy partners dream about having a bright-spark to help them with the daily runnings of the company. We decided to plot out what that person's role and skills would be. Please note that this does not constitute an employment advertisement, but if you would like to encourage us to create the position, send a proposal to work @ livealchemy.com.

Content population on our sites

Liaising with suppliers for pricing and stock levels and keeping our databases up to date.
Uploading of product pictures and content to the sites.
Searching the Internet and supplier sites for text and pictures.
Basic copywriting and graphic manipulation skills a bonus. 

Customer Services

Taking customer phone calls, online chats and e-mails to answer questions relating to products, service offerings and order status.
Phoning and e-mailing customers with incomplete orders to help them finalise. 

Order Processing

Working with our e-commerce system to send quotes, capture payments, and make sure all orders are processed on time.
Placing orders with suppliers and arranging collections.
Co-ordinating the packaging of orders.
Arranging for delivery via courier companies.
Confirming that all orders arrive at the customers.

Admin

Filing and mail sorting.
Basic bookkeeping a bonus, or willingness to learn.
Miscellaneous office administration tasks, such as dealing with service providers, letter writing, setting up meetings.

Marketing

Sending samples and materials to PR Company/Magazines for press releases.
Co-ordinating our presence at trade shows and expos. 

Remuneration

What it takes to get the right person. 

Hours and location

Probably half-day, but potential to grow to full-time. Being able to answer the phone full-time is a bonus, but we can work around it.
Some time each week will be spent at our offices in Plumstead, but the majority will be from your home-office. Living close to the office is therefore a bonus.
Own computer, land-line and broadband Internet is required, but can be negotiated in the remuneration. 

Growth opportunities

We intend to grow the company so there is scope for personal growth in any of the following areas:
Online and offline marketing
Copywriting
Public relations and event coordination
Graphic design and web development
Supply-chain management

Bookkeeping and accounting

Bright-spark profiler

Marketing interest/background
Young at heart with creative edge
Aware of current internet and marketing trends. ie. must know what a blog is
Has bought something online

Category : The Company | Blog
20
Feb 07

joysoflivealchemy.jpgYesterday I set up a few Google Alerts to monitor anything that was written on the web with phrases like “Live Alchemy”, “Ideate” and “Yuppie Chef”. The buzz at the moment seems to be around a book by Michael Levy called “The Joys of Live Alchemy“. Unfortunately the book is not about how wonderful it is to work here, or to deal with our businesses. The opening sentence is “Everything relates to nothing…” It looks a bit over my head.

We tried our best to come up with name that wouldn’t be confused with other companies, and obviously the .com needed to be available. I didn’t think to search Amazon for book titles. For more tips on naming a company, have a look at this post on Ideate.

Category : The Company | Blog
20
Dec 06

The Big Red Cherry dished the dirt on us, so I guess we'll have to spill at least 5 of our very best kept secrets. This is part of a viral blogging thing where you post 5 little known truths about yourself, and then "tag" 3 other bloggers to do the same.

1. Live Alchemy originally started as a web profitability company.
2. Our offices are based at home, and our founders, Andrew and Shane are neighbours.
3. We don't manufacturer any of our products and we try not carry any stock. In fact we've never hoisted a flag and we've never used most of the products on YuppieChef.com
4. We've been PC users from the beginning and this year converted to Mac, even though we don't actually own one yet (any sponsors?)
5. We're saving up for a EVA SOLO CafeSolo Coffee-Maker.

Now to be silly…

The Heavy Chef
PCOW, Inc
Taste Matters

Category : The Company | Blog
29
Nov 06

Live Alchemy is a holding company that starts and accelerates small businesses. This blog documents our journey, and hopefully provides encouragement for other small businesses in South Africa and the world.

Category : The Company | Blog

About Us

Enhancing e-commerce in South Africa through training, events and knowledge sharing.
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Contact Us

Milton's Way, Westlake Business Park,
Cape Town, South Africa

Tel : 021 702 1943

info@livealchemy.com